What clients say
about working with us.
Estate planning is personal work. The following accounts, shared with permission, reflect what that process has been like for some of the families and individuals we have assisted.
Back to HomeIn their own words
"After losing my mother, our family was managing grief and simultaneously trying to understand what needed to happen with her estate. Priya was steady throughout. She explained the Probate process clearly and set expectations that turned out to be accurate. No surprises, which mattered a great deal."
"My situation was complicated — I have property in Malaysia and in Australia, and I needed a Will that sat sensibly alongside both. Teck Huat mapped out what needed to happen in each jurisdiction and coordinated with my solicitor in Melbourne. The process took about six weeks but it was done properly."
"I had been putting off making a Will for years. I am not sure what I expected, but the first meeting was just a conversation — they asked about my children, my assets, what worried me. Nothing felt like a sales process. Three weeks later I had a Will I understood and actually felt good about."
"We engaged Pusaka Chambers to set up a testamentary trust for our daughter, who has a disability. Marcus took time to understand her situation before suggesting what would work. The documentation was detailed and the provisions were explained to us clearly. We feel much more settled knowing this is in place."
"The Probate took longer than we hoped — these things do — but we were kept informed throughout and never felt that matters had stalled without reason. The final distribution was handled cleanly and the estate accounts were clearly presented. I would engage them again."
"As an expatriate, I was not sure a Malaysian firm would want to deal with my situation — UK assets, a Singapore account, local property, and a family that spans three countries. Pusaka Chambers handled it all calmly. The fixed fee was fair for the amount of coordination involved."
How specific situations were handled
A family with assets in three countries, no Will, and an ageing parent
An adult son approached us after his father — in his late seventies, resident in Malaysia — expressed concern that his affairs were not in order. The family held residential property in KL and Penang, a Singapore savings account, and shares in a private family company registered in Hong Kong.
Over four sessions, we mapped the asset picture, identified the applicable laws in each jurisdiction, and coordinated with the family's Singapore and Hong Kong advisors. A Malaysian Will was drafted that addressed the local assets, with complementary instruments prepared in the other jurisdictions. A Power of Attorney was executed to allow the son to manage property matters in KL if required.
All instruments were executed within eight weeks. The father expressed that, for the first time, he felt confident his family would not face uncertainty or delay. The son noted that the process had also served as an opening for wider family conversations about the estate that had previously not taken place.
An executor managing a contested estate distribution
A client was appointed executor of her father's estate. A sibling contested the distribution, claiming that a subsequent informal document modified the Will's provisions. The estate included residential property, unit trusts, and shares.
We represented the executor through the High Court Probate process, addressed the challenge to the Will's validity, managed the estate accounts through the administration period, and coordinated the IRB tax clearance correspondence before distribution could proceed. Communication was maintained carefully throughout, given the family sensitivities involved.
The Will was upheld. Distribution was completed approximately fourteen months after the date of death. The client noted that, despite the difficulty, she felt supported throughout and was never left uncertain about what was happening or what came next.
A testamentary trust for two young children from a first marriage
A client who had remarried wished to ensure that assets accumulated before the second marriage would be held for his children from the first marriage, without complicating the position of his current spouse in the interim period.
We structured a testamentary trust within the Will that ring-fenced specific assets for the children, to vest at age twenty-five. A corporate trustee was appointed alongside an individual protector. The Will also addressed the current spouse's entitlements separately, so that both interests were provided for clearly.
The client found that the engagement had required more thought than he initially anticipated — he found the process worthwhile and said it gave him a clearer sense of his own priorities. The documents were executed within five weeks of the initial meeting.
Our credentials and professional affiliations
Malaysian Bar
All practitioners are members of the Malaysian Bar with current practising certificates issued under the Legal Profession Act 1976.
STEP Affiliate
Affiliated with the Society of Trust and Estate Practitioners (STEP), reflecting engagement with international private client practice standards.
PDPA Registered
Registered as a data processor under the Personal Data Protection Act 2010. Client information is processed only for the purpose for which it was provided.
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